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Privacy & Cookies

Privacy & Cookies

Anglia Innovation Partnership LLP (AIP LLP) (we or us) is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal and business data we collect from you, or that you provide to us, will be processed by us. Read the following carefully to understand our views and practices regarding your personal and business data and how we will treat it.

For the General Data Protection Regulation (GDPR) [EU 2016/679], Data Protection Act 1998 and any of its successive legislations (the Act), the data controller is AIP LLP, based at Centrum, Norwich Research Park, Colney, Norwich, NR4 7UG.

Communications

AIP LLP (we or us) is committed to protecting your data and respecting your privacy.

This privacy notice explains how we collect, store and use any personal and business information we obtain from our web forms or other interactions with you, in accordance with the General Data Protection Regulation (GDPR).

What information we collect

We may collect and process the following data about you:

Information that you provide by filling in forms on our site www.norwichresearchpark.com. This includes information provided by subscribing to any services we may offer, posting material, making enquiries, or requesting further services. We may also ask you for information when you report a problem with our site. You may be invited to respond to a survey.

If you contact us, we may keep a record of that correspondence.

Details of visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.

The IP address you are accessing the site from, operating system and browser type, for system and security administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Cookies contain information specific to our website that is transferred to your computer’s hard drive. They are predominantly used to remember your preferences. Cookies and JavaScript settings can be disabled through adjusting the setting on your browser. This may limit access to certain areas of our website.

We may also collect information if you are a supplier or a customer which is necessary to enable us to interact with you.  This may include bank details, contact information, quotes, invoices, VAT information and any other normal business related information.

How we use your information

We use information held about you in the following ways:

  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. This information is shared internally
  • To process invoices received from you, or to raise invoices to you and to make payments to you or collect monies due from you.
  • To ensure that content from our site is presented in the most effective manner for you and for your computer
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our site
  • Cookies help us to improve our site and deliver a better, more personalised service. This information obtained enables us to:
  • Estimate our audience size and usage pattern
  • Store information about your preferences, and so allow us to customise our site according to your individual interests
  • Speed up your searches
  • Recognise you when you return to our site

This information is currently collected using Google Analytics. You may wish to visit Google’s Privacy Center.

How we store and share your information

Your Information is stored in secure electronic systems on secure servers.  In the case of supplier or customer business information this is kept either electronically or in paper form in a secure environment.

When you subscribe to a service through our website, all information is held on a HubSpot mailing list. This list is used to contact you with relevant information, such as our quarterly magazine; The Link, E-newsletters, Bulletins.

Upon subscription you will receive an email link that will enable you to unsubscribe from our mailing list at any time.

Annual Campus Survey

Each year we conduct a campus survey to better understand the composition of our community and their needs in the areas of travel to work, catering services, access to amenities, interest in community social activities and wider services offered on the site. We collect limited personal information to help us maintain the integrity of the survey and analyse results. Identifying your employer/institution and/or job role helps us understand the needs of different community groups and professional interests. Most questions are optional. Personal data are separated from question responses for analysis. Anonymised data and reports are shared with parties solely for the purpose of park management. Anonymised data is retained to allow for ongoing trend analysis after collection and personal data is deleted after 1 year.

Access to your personal information and raw survey data is limited to staff who have a legitimate interest in it for the purposes of carrying out their contractual duties. No data is shared with parties external to the park.

Security of your information

We are committed to keeping your personal or business information safe and secure. Your personal or business information is created, stored and transmitted securely in a variety of electronic and paper formats. Access to your personal or business information is limited to staff who have a legitimate interest in it for the purposes of carrying out their contractual duties.

Note that, although we will do our best to protect your personal and business data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Accessing, correcting or deleting your information

We want to make sure that your personal and business information is accurate and up to date. Upon subscription to our mailing list you will receive an email link that will enable you to update your settings or unsubscribe from our mailing list at any time. You have the right to request a copy of the information we hold about you, to request a correction and to request that your personal and business data is deleted. You have a range of other rights under the GDPR.

If you would like more information, see the Information Commissioner’s Office website.

Retaining and disposing of your information

You can unsubscribe from our mailing list at any time through your unique link. Upon unsubscribing your information will be automatically removed from the mailing list.

The communications team will undertake an annual review of the mailing list to ensure that the information held is accurate, relevant and not outdated. Any data not meeting these standards will be deleted from our mailing list.

Alternatively, you can request disposal of your data at any time by emailing alexia.mlynarska@norwichresearchpark.com

Contact

If you have any questions about how your personal or business information is used, or wish to exercise any of your rights, you can contact the Communications team at Farrel O’Keeffe farrel.okeeffe@norwichresearchpark.com .

Compliance with data protection legislation

For the AIP LLP, the person with responsibility for advising on compliance with data protection legislation is Paul Reed who can be contacted on paul.reed@norwichresearchpark.com

This notice will be reviewed on a regular basis and may be amended and updated at any time. We may also notify you in other ways from time to time about the processing of your personal and business information.

This privacy policy was last updated on 26th October 2023